Service Center

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Product support

The company consults, designs, selects and installs users, and solves various control schemes. Adhering to the quality policy of "reliable quality, satisfactory service, attention to technology, scientific management", it does a good job in every valve, pays attention to every detail, and serves every user, so that you can use it with peace of mind. We also provide customized products.
We have an efficient and professional R&D team and sales team, which means that we will provide a complete, optimal and low-cost solution for your valve automation application.
We have prepared a model selection table for each product to help our customers easily choose the correct model and greatly improve the efficiency of communication.

Quality control

From design, production to testing, all parts of each product are produced by ourselves, which is convenient for quality control. Our inspectors will also control each stage of production.
Jinke regards product quality as the most important thing. In order to ensure product quality, the products are produced according to the industrial standards of ISO, DIN, 3A, IDF, SYS, JIS and GB, and the quality meets the requirements of FDA/GMP specifications.
Each product will be tested in the quality room according to international standards before being sold and distributed.

Assistance and after-sales service support

The product is distributed with inspection certificates and instructions to ensure that users can correctly install and apply our products.
Our products are guaranteed for 12 months, and we promise to provide technical support to customers during the warranty period.
We provide after-sales service to customers. If users object to the quality of our products, our company guarantees to make handling opinions within 2 hours after receiving the user's objections. If it needs to be solved on the spot, ensure the dispatch of professional technical service personnel, and ensure that the service personnel will not evacuate if the quality problem is not solved. Our company will archive the product quality problems and processing results of each user's feedback.
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